Here are some of the answers to our most common questions. If you have futher questions please fill out the contact us form and we will be more than happy to answer your questions.
When will I get my order?
All* orders are shipped from Tauranga and are delivered by Courier Post. Orders are sent next working day after payment has cleared (this may take a few days if you have paid by bank transfer). Courier Post aim to deliver by next working day to major towns and cities. Please note that delivering to rural addresses can add between 1-3 days to the standard targeted delivery times. These delivery times are a guide not a guarantee.
*apart from the Soft Sac beds which are shipped directly from the manufacturer and will take 7-10 working days for delivery.
Can I track my parcel?
Tracking numbers will be emailed to your provided email adress when you parcel is sent on the courier. If you have any special instructions for the courier please make a note of them in the "notes to seller section" at checkout. We will try to accomidate your requests.
Do you ship internationally?
At the moment we can only ship to New Zealand addresses.
What are your delivery charges?
We use Courier Post for most of our deliveries to ensure your goodies arrive safely and quickly. Prices vary depending on size of order but we aim to keep costs as reasonable as possible. Additional fees are charged for rural addresses as per Courier Post's standard charges.
Where do profits go?
100% of profits from the goods sold on Greyt Stuff are returned to the charity Greyhounds as Pets to help more retired greyhounds find their forever homes.